Improving Patient Flow with Real-Time Dashboard Implementation

Introduction

A busy emergency department was experiencing bottlenecks in patient triage and discharge. Leadership reached out for help optimizing workflow visibility using their existing IT tools.

The Challenge

The team lacked a centralized system to track patient movement, room availability, and pending orders. Delays were common and staff were frustrated.

Our Resolution

We built and implemented a custom real-time Epic dashboard that displayed key patient status indicators, bed assignments, and pending tasks. Training was provided across nursing, providers, and admin teams.

Conclusion

The ED experienced a measurable improvement in patient flow, faster room turnover, and better coordination between departments.

Key Benefits

• Reduced patient wait times

• Better visibility of ED operations

• More efficient staff communication

• Higher patient satisfaction

• Improved workflow tracking and reporting